DMCA Policy

DMCA Policy

Luxury Homes Tulum respects the intellectual property rights of others. We comply with the Digital Millennium Copyright Act (DMCA) and other applicable intellectual property laws. This policy outlines how we handle claims of copyright infringement and the procedures for submitting notices.

Our commitment extends to protecting original content, including text, images, and videos related to luxury properties in Tulum. We expect all users to respect these same standards regarding content published on our platform.

Filing a DMCA Takedown Notice

If you believe that your copyrighted work has been copied and is accessible on the Luxury Homes Tulum website in a way that constitutes copyright infringement, you may notify our designated copyright agent. Please send a written DMCA notice to [email protected]. The notice must include the following information:

  • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
  • Identification of the copyrighted work claimed to have been infringed. This includes details like the title or a description of the work.
  • Identification of the material that is claimed to be infringing and its location on the Luxury Homes Tulum website. Provide URLs for precise identification.
  • Your contact information: name, address, telephone number, and email address.
  • A statement that you have a good faith belief the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Please note that incomplete notices may not receive a response. Sending materially false or misleading information in your notice may result in legal liability.

Counter-Notification Procedure

If you believe your content was removed by mistake or misidentification, you may send us a counter-notification. This counter-notice must be sent to [email protected] and include these specific details:

  • Your physical or electronic signature.
  • Identification of the material that was removed and the location where the material appeared before its removal.
  • A statement, under penalty of perjury, that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification.
  • Your name, address, and telephone number.
  • A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you are outside the U.S., for any judicial district in which Luxury Homes Tulum may be found), and that you will accept service of process from the person who provided the original DMCA notification.

Upon receiving a valid counter-notification, we will send a copy to the complaining party. We will then inform them that we may replace the removed material or cease disabling it within 10 to 14 business days, unless the copyright owner files a court action seeking an order to restrain the subscriber from engaging in infringing activity.

Designated Agent for DMCA Notices

Our designated agent to receive notifications of claimed infringement is:

Email: [email protected]

Only DMCA notices should be sent to this email address. For general inquiries, contact [email protected]. For privacy-related questions, reach out to [email protected].

Repeat Infringer Policy

Luxury Homes Tulum maintains a strict policy regarding repeat infringers. We will terminate access to our site for users who are determined to be repeat copyright infringers. This includes accounts that have received multiple DMCA takedown notices or counter-notifications regarding their uploaded content.

Last Updated: March 2026